Privacy Policy

Last updated: 2026-04-20

This Privacy Policy explains how Feedsoft ("Feedsoft", "we", "us") collects, uses, shares, and protects personal information when you visit feedsoft.com (the "Website") or interact with us through our contact and demo request forms.

Who we are

Feedsoft operates the Website and the Feedsoft software platform for feed, farm, and formulation operations. For the purpose of European data protection law, Feedsoft acts as the "data controller" for information collected through the Website.

Postal address: 801 Bryan Rd, Mission, TX 78572, United States. For privacy-related inquiries, contact us at privacy@feedsoft.com.

Information we collect

We collect the minimum information needed to respond to you and operate the Website. Depending on how you interact with us, this may include:

Contact data you provide: name, email address, and any message content you submit through the contact or demo request forms.
Usage data: device type, browser, referring page, pages viewed, approximate location derived from IP, and interactions with the Website, collected through analytics tools.
Technical data: IP address and standard server logs generated when your browser requests pages.
Cookies and similar technologies: small files stored on your device. See our Cookie Policy for details.

How we use your information

We use personal data for the following purposes:

To respond to inquiries, schedule demos, and provide information you request.
To operate, secure, and improve the Website.
To measure and analyze Website performance and audience.
To comply with legal obligations and enforce our Terms of Use.

Legal bases for processing (EEA/UK users)

If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

Consent (Art. 6(1)(a)) for non-essential cookies, analytics, and marketing communications.
Legitimate interests (Art. 6(1)(f)) to respond to your inquiries, secure the Website, and measure basic performance.
Performance of a contract (Art. 6(1)(b)) to provide services you request.
Legal obligation (Art. 6(1)(c)) where we must retain or disclose data to comply with applicable law.

International data transfers

Feedsoft is based in the United States, and some of our service providers operate outside your country of residence. Where personal data is transferred outside the EEA, the United Kingdom, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or the EU–U.S. Data Privacy Framework where applicable.

Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Contact-form submissions are typically retained for up to 24 months, analytics data for up to 14 months, and server logs for up to 12 months, unless a longer period is required by law.

Your rights

Depending on where you live, you may have the following rights regarding your personal data:

Access, correct, update, or delete the personal data we hold about you.
Object to or restrict certain processing, and withdraw consent at any time.
Request portability of data you provided to us.
Lodge a complaint with your local data protection authority.
For users in California and other U.S. states with comprehensive privacy laws, exercise applicable rights including access, deletion, correction, and opt-out of "sale" or "sharing" (we do not sell personal information).
To exercise any of these rights, contact privacy@feedsoft.com.

Cookies and analytics

The Website uses cookies and similar technologies. Non-essential cookies (including Google Analytics) are only set after you provide consent where required. For a detailed list of the cookies we use and instructions for managing them, see our Cookie Policy.

Security

We use administrative, technical, and physical safeguards intended to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Children's privacy

The Website is intended for business users and is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will change the "last updated" date above and, where appropriate, notify you by other means.

Contact

Questions or requests about this Policy can be directed to Feedsoft at privacy@feedsoft.com, or by mail at 801 Bryan Rd, Mission, TX 78572, United States.