Privacy Policy

Feedsoft operates the Website and the Feedsoft software platform for feed, farm, and formulation operations. For the purpose of European data protection law, Feedsoft acts as the "data controller" for information collected through the Website.

Postal address: 701 Brazos St, Austin, TX 78701, United States. For privacy-related inquiries, contact us at privacy@feedsoft.com.

We collect the minimum information needed to respond to you and operate the Website. Depending on how you interact with us, this may include:

We use personal data for the following purposes:

If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

We do not sell personal information. We share data only with service providers who process it on our behalf under written agreements. These currently include:

Feedsoft offers an optional SMS (text message) program. You receive text messages from Feedsoft only if you voluntarily provide your mobile number and separately give your express consent by checking the SMS consent box. SMS consent is not required to create a Feedsoft account, start a free trial, access Feedsoft, or make a purchase.

In connection with this program we collect your mobile phone number, your consent status (including the record of when you opted in), and your messaging preferences, including any opt-out request. Messages may include discount coupons, trial reminders, product updates, and promotional offers about Feedsoft. You will receive up to 6 messages per month, and message and data rates may apply depending on your mobile phone service plan.

You may reply STOP to any message to unsubscribe at any time, or reply HELP for help. For assistance with the SMS program, contact support@feedsoft.com.

Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent, or share your mobile number, consent status, or messaging preferences with third parties for their own marketing purposes. Service providers acting on Feedsoft's behalf, such as our messaging platform and the wireless carriers that deliver the messages, may process this data only to deliver Feedsoft communications to you, under written agreements and on our instructions.

Feedsoft is based in the United States, and some of our service providers operate outside your country of residence. Where personal data is transferred outside the EEA, the United Kingdom, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or the EU–U.S. Data Privacy Framework where applicable.

We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Contact-form submissions are typically retained for up to 24 months, analytics data for up to 14 months, and server logs for up to 12 months, unless a longer period is required by law.

Depending on where you live, you may have the following rights regarding your personal data:

The Website uses cookies and similar technologies. Non-essential cookies (including Google Analytics) are only set after you provide consent where required. For a detailed list of the cookies we use and instructions for managing them, see our Cookie Policy.

We use administrative, technical, and physical safeguards intended to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

The Website is intended for business users and is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. When we do, we will change the "last updated" date above and, where appropriate, notify you by other means.

Questions or requests about this Policy can be directed to Feedsoft at privacy@feedsoft.com, or by mail at 701 Brazos St, Austin, TX 78701, United States.